How QuadX Used Real-Time Visibility to
Achieve 307% Growth in Orders
Case Study
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Background
QuadX is a startup in the Philippines specializing in e-commerce logistics and software solutions. Launched in 2015, QuadX is commercially known through the following digital platforms: ShippingCart, GoGo Xpress, and XPay.
The company helps online merchants start and grow their businesses by providing affordable and convenient digital logistics, courier services, payment processing, and cross-border e-commerce management products and services.
QuadX needed complete visibility into all aspects of its last-mile delivery process. From routing to cash collection to proof of delivery and returns, QuadX wanted a more proactive rather than reactive approach to their last-mile shipping process.
FarEye's Delivery Management platform helped QuadX increase on-time deliveries and develop a more competitive and differentiated delivery platform that significantly increased productivity. QuadX was able to digitalize its courier services and provide more real-time visibility across first-to-last-mile logistics throughout the delivery process. FarEye’s platform is also integrated with QuadX’s sorting machine to automate the order-to-door delivery journey.
The FarEye Solution
Dino Araneta
“FarEye’s real-time visibility capabilities and last-mile logistics platform have given us a powerful way to read dynamic market conditions and make more informed decisions on routing orders dynamically to achieve on-time, accurate deliveries, ensuring a positive customer experience with every item purchased.”
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Founder and Chief Strategy & Innovations Officer, QuadX
Lasting Results
Exponential growth with the delivery count clocking more than 22,100,00 deliveries.
Boost productivity for both deliveries and pickups.
Reduced return rate from 5.94% to 3.26% of total orders.
Reduction in logistics complexity.
E-Commerce
How FarEye Can Help You
Track ensures visibility from order to delivery. Real-time visibility helps in communicating accurate ETAs to consumers, enhancing brand experience.
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Case Study
Route can help slash delivery costs with real-time dynamic and constraints-based routing, enabling you to deliver on-time for all last-mile deliveries, including same day.
At a Glance
Growth in orders delivered since deploying FarEye
307%
Boosted productivity to its highest peak of 99%
99%
Total orders returned brought down from 5.94%
3.26%
The Last-Mile Challenge