A Leading Furniture Retailer Increases Its ETA Accuracy by 97%
Case Study
Experience
Track
Big & Bulky
Share
Background
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum.
The Last-Mile Challenge
This leading online furniture retailer needed the ability to provide time-slot delivery windows for customers at time of online checkout. Previously, every customer was told delivery would be between three to seven business days. Due to a lack of concrete delivery dates and times, unhappy customers were frequently unavailable for deliveries. The retailer also lacked visibility and a track and trace mechanism to locate a shipment in process.
With FarEye, customers are able to choose delivery slots based on which allocation and routing can be planned at the time of checkout. FarEye orchestrated vehicle allocation and routing in the last mile.
The FarEye Solution
FULL NAME
Sed libero enim sed faucibus turpis. Integer quis auctor elit sed vulputate mi sit amet. Purus in mollis nunc sed. Senectus et netus et malesuada fames. Purus in massa tempor nec feugiat.
“
”
Title
Lasting Results
Achieved a 24% increase in on-time deliveries
Boosted ETA forecasting accuracy from four to seven business days to two hours
Orchestrated and executed deliveies for the retailer's owned fleet
Gained predicitive visibility, increasing overall shipment visibility for all stakeholders
Route
How FarEye Can Help You
Experience allows delivery flexibility and helps the company to build brand loyalty and superior customer experience through buyer engagement.
Contact Sales
Copyright © 2022 by FarEye Technologies, Inc. All rights reserved.
Case Study
Improved ETA delivery windows leading to growth in customer ratings to five stars
Track enables logistics managers to know if there are any potential exceptions in the delivery and allows the customer to know where their orders are in real-time.
Route allows managers to slash delivery costs with real-time dynamic and constraints-based routing.
At a Glance
Increase in on-time deliveries
24%
increase in ETA accuracy
97%
Increase in order volumes
300%
