Delivery management software

Assume that your customer is delivered with the wrong product, or the delivery is delayed, and the customer experiences longer wait times. Any of these cases can make you to lose customers and spoil your reputation.

Have a proper delivery management software in place to prevent these kind of situations

This software helps you to keep track of delivery agents and their activities by giving a holistic view of all deliveries. At any moment, delivery agent can be assigned with a delivery duty along with the timeline during which delivery has to be made. On the other hand, delivery agents are provided with the mobile app that will render all details about the customer’s order. They can also keep customer informed in case of any delay in delivery.

In order to ease the process of choosing the delivery management software, we have covered all the information about the software. 

Delivery management software is a tool used to streamline the delivery process from beginning to end. It can help both Delivery Drivers(Agents) and End Consumers. Delivery agents can automate dispatch operations, pick-up processes and also receive optimized routes to reach customer fast, so the deliveries. On the other hand, end customers can track their package statuses in real time and have all driver details on the hand. Customers can call the driver to know their shipment status.

Before investing on Delivery management software understand its features and how it can help your delivery business. Few of them are below:

Delivery management software is suitable for different sized organizations based on the complexity of the delivery operations they handle. We can classify the requirements into two categories:

• Small and Medium Size Delivery businesses: If your delivery business is small or medium sized with a few delivery drivers and agents, then you may need a software that can offer Automatic dispatch and pickup, real-time vehicle tracking, delivery route optimization.etc
• Large sized Delivery Business: Large sized businesses can opt for more advanced features such as dynamic route optimization, heat maps to know the areas where there are higher delivery rates and allocate more drivers and Electronic Proof of delivery for the end consumer to rate and sign digitally.

Delivery Management software can offer the following benefits to your business:

• Improved Delivery Efficiency: Delivery Management Software enables delivery managers to track the order statuses, mode of delivery, route being followed, customer name and address. This can result in better deliveries and superior customer experience.
• Error Free Dispatch & Deliveries: The software can dispatch, and schedule deliveries based on the the resource availability. It leads to error free deliveries.

Track your Delivery Driver location and vehicle in real time. Visualize the best delivery route, reduce delivery times and save fuel costs. Track key KPI such as

• On-time delivery rates
• Driver/Vehicle Idling time
• Customer notifications & feedback
• Route being followed
• No. of successful/unsuccessful deliveries.

Delivery Scheduling and Management:

Automate and adjust delivery schedules by real-time route optimization. Enhance Scheduling operations by tracking

• Efficiency of the Planned Route
• Real-time vehicle location
• Fleet efficiency
• On-time / Delayed Deliveries
• Estimated Arrival Times

Stop spending hours of time making a delivery route and avoid unnecessary delays in deliveries. Achieve scheduled ETA, prevent unhappy customers and keep drivers happy by sending them optimized driving routes to their mobile phones.

Our Dispatch feature can:

• Package and shipment sorting
• Driver allocation
• Delivery route planning & optimization
• Real-time notifications to customer, driver and shipper.
• Generate Digital invoices.

FarEye’s Delivery Management mobile app deployed on Drivers mobile helps to synchronize allocated packages, delivery routes and gives customer details (Phone No and address). Delight your drivers by giving them data such as point-to-point routes, Bar code scanning and package matching, order status updation and proof of delivery notifications.

Courier Delivery tracking enables easy supervision of delivery operations. Powered by Digital Control Tower(DCT), it helps delivery managers with

• Real-time Fleet Tracking and Visibility
• Holistic view of Ground Level operations
• Managing KPIs
• Driver location and route being followed
• No of successful / Failed deliveries.

This handy data can help logistics managers to quickly analyze delivery performances, cost of Last mile and Customer experiences.

Optimize delivery routes:

Help Drivers with the shortest path to reach customer location thereby achieving fleet productivity and on-time deliveries.